Returns & Exchanges
At Turner Engineering, we stand by the quality of our apparel and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our goal is to ensure you are completely satisfied with the fit and craftsmanship of every piece in your wardrobe.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack the unworn garments in their original packaging, ensuring all designer tags and labels remain intact to qualify for a refund.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our quality control team inspects the returned items, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
